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To request a refund to your cell phone bill, please contact your carrier. Hipcricket cannot issue refunds.

If your question remains unanswered, please email: support@hipcricket.com
or write to:
Hipcricket, Inc.
401 Congress Avenue, Suite 1850
Austin Texas 78701

SMS LBS: Text JOIN to 23551 to opt in to receive Mobile Alerts based on location from Belk. Max 3 messages per week. Msg&data rates may apply. Send "HELP" to 23551 for info, or contact support@hipcricket.com, 1-866-HIP-CRIK (866.447.2745). Send "STOP" to 23551 to opt out of the service. You must have two way MMS-enabled phone w/ compatible carrier & plan. Compatible carriers: AT&T, Sprint, T-Mobile (R), Verizon Wireless.

SMS: Text CLUB to 23551 to opt in to Belk News Alerts. The subscription is a recurring service; Max 3 messages per week. Message and data rates may apply. Send "HELP" to 23551 for information, or contact support@hipcricket.com, 1-866-HIP-CRIK (866.447.2745). Send "STOP" to 23551 to opt out of the service. You must have a two way text-enabled phone with compatible carrier and plan. Compatible major carriers include Alltel Wireless, AT&T, Boost Mobile, Cricket, Sprint, T-Mobile (R), U.S. Cellular, Verizon Wireless and Virgin Mobile USA. Text messaging is not available in all areas of the United States.

By joining this subscription program you authorize Belk to send you future automated marketing text messages at the mobile number you have provided. Consent is not conditioned on purchase.

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